How foodbanks work

Providing emergency food to people in crisis.

Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. A simple box of food makes a big difference, with foodbanks helping prevent crime, housing loss, family breakdown and mental health problems.

Food is donated

Schools, churches, businesses and individuals donate non-perishable, in-date food to a foodbank. Large collections often take place as part of Harvest Festival celebrations and food is also collected at supermarkets.

Food is sorted and stored

Volunteers sort food to check that it’s in date and pack it into boxes ready to be given to people in need. Over 40,000 people give up their time to volunteer at foodbanks.

Professionals identify people in need

Foodbanks partner with a wide range of care professionals such as doctors, health visitors, social workers and police to identify people in crisis and issue them with a foodbank E-voucher.

Clients receive food

Once referred, the client or their representative will be able to pick up their food from the Taunton Foodbank any weekday morning Monday to Friday 1000-1200.

The Wellington Foodbank is open on a Thursday between 1330-1430 at the United Reform Church, Fore Street, Wellington, TA21 8AQ.

We do not offer a delivery service.

PLEASE NOTE THAT WE WILL NOT ACCEPT “DROP INS” who turn up without a referral.  This is to ensure the integrity of our service and collection of data.

The Foodbank closes promptly at 1200 and does not open until the following morning.  There may sometimes be training sessions happening in the afternoon but that is very rare.

Please be aware we are following all government guidelines:

  • Clients can come to the front door of the Foodbank (not the warehouse end)
  • Their box will be put outside for them at a safe distance.
  • They can then repack it at their convenience in the car park and take home.
  • No-one will be allowed into the building.

The same applies to clients in Wellington – now the hub is open, clients will still have to be referred through the Taunton office as usual, and they will then be informed via their referral agent as to which Thursday they can go and collect between 1330-1430 from Wellington United Reformed Church, Fore Street, Wellington, TA21 8AQ.

For Wiveliscombe clients we can still maintain delivery to clients as we do not have a hub in that area.




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Donations can still be dropped off at the back of the warehouse (big door end!) still on weekday mornings between 0900-1200.

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